Are your embroidery kits suitable for beginners?
Yes, our embroidery kits are designed for complete beginners. They include all the necessary tools, step-by-step instructions, and links to YouTube videos for easy guidance.  Shop the Embroidery Kit Here!

Are the embroidery patterns suitable for different skill levels?
Yes, our embroidery patterns are designed for all skill levels. Some patterns are specifically created for beginners, while others are tailored for advanced users. Each product description clearly indicates the required skill level. Additionally, all patterns include detailed instructions, high-quality images, and links to video tutorials to ensure a smooth experience for everyone. Browse all embroidery patterns. Browse All Embroidery Patterns Here!

Can I print the PDF files?
Yes, all purchased PDF files are printable. You can print them at home or at a professional print shop for your convenience.

Can I resize the embroidery patterns?
Yes, the patterns included in the PDFs can be resized using tools like Adobe Reader. This allows you to adjust the size to match your specific project needs.

Can I customize the color chart?
Absolutely! The provided color chart is fully customizable. You can adjust the thread colors to match your preferences or based on the materials you have available.

Is Momentoell responsible for technical issues or printing errors with the patterns?
No, we are not responsible for any technical issues, printing errors, or unauthorized use of our patterns. Please ensure you have the proper tools, such as a PDF reader, for accessing and printing the files.

What type of fabric is suitable for embroidery?
We provide high-quality cotton fabric specifically designed for embroidery. It’s suitable for all skill levels, from beginners to advanced embroiderers.  Shop the Embroidery Fabrics Here!

Are the embroidery patterns and tutorials on this site copyrighted?
Yes, all embroidery patterns, tutorials, and content on this site are the intellectual property of Momentoell and are protected by copyright laws.

Can I share or resell the purchased kits, patterns, and tutorials?
No, all purchased products, including kits and PDF tutorials, are strictly for personal use. Redistribution, reselling, or sharing of these items, whether digital or physical, is strictly prohibited. However, you may gift the products to others, but they are intended for personal use only.

Can I sell the finished embroidery pieces made using Momentoell patterns?
Yes, customers are allowed to sell or gift the finished embroidery pieces made using our patterns. However, the patterns themselves cannot be resold, redistributed, or shared.

How to download the files?
Once payment is confirmed, the PDF files will be available for download, and downloadable links will be sent to your email address (Inbox or Spam/Junk folder) automatically. If the email ends up in your Spam or Junk folder, please move it to your Inbox to ensure you don’t miss future emails. Additionally, the files will be displayed directly on the website, allowing you to download them immediately from there as well.

What do your PDF tutorials include?
PDF tutorials, regardless of the design you choose, include everything you need to complete your embroidery project. They feature a printable pattern, a complete list of materials, a detailed color guide using DMC threads, and clear stitching instructions. Each tutorial also comes with a comprehensive embroidery guidebook that covers essential techniques and tips. Additionally, links to step-by-step YouTube video tutorials are provided for detailed stitching instructions and further guidance. Browse All Embroidery Patterns Here!

How do I get started with my embroidery project?
To get started, simply download the PDF files after your purchase. Gather all the materials and supplies listed in the instructions, including your fabric, threads, and tools. Follow the step-by-step stitching instructions provided in the PDF, and refer to the comprehensive guidebook and YouTube video tutorials for additional help. You’ll be ready to start creating your beautiful embroidery project in no time!

Do I need any special software to open the files?
Yes, you’ll need a PDF reader, such as Adobe Acrobat, to open the files. Don’t have a PDF reader? You can download one for free from Adobe Acrobat Reader.

Do you offer free patterns?
Yes, we have free patterns available on our website for those who want to try embroidery before purchasing.  Get Your Free Pattern Here!

Do you ship products worldwide?
Currently, we offer shipping to most countries worldwide. If you encounter any issues with your shipping address or region, please contact us via email for more assistance.

How long does shipping take?
Shipping times vary depending on your location, but typically, deliveries take less than a week. Orders are dispatched within a maximum 5 business days.

How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number to check the status of your shipment directly through the courier’s website.

What happens if I provide incorrect shipping information?
It is the customer’s responsibility to ensure that the shipping information is correct. If there is any error in the provided address, please contact us immediately to avoid delays. We are not responsible for lost or delayed shipments due to incorrect address information.

What is the shipping cost for international orders?
We offer a fixed shipping rate for all countries. The shipping cost is the same regardless of your location and will be calculated at checkout.

What should I do if I have an issue with my order or a question about a product?
If you have any questions or need assistance with your purchase, please don’t hesitate to reach out. You can contact us via email at Momentoell.embroidery@gmail.com or through our Contact Form Here. We’re here to help!